24 Hour Live Answering Service

24 Hour Live Answering Service is a low cost, not-for-profit, customer service specifically dedicated to supporting small businesses at affordable rates.        Professional, friendly, knowledgeable Live Answering Service 24 hours a day.

 

Always answer your phone when it rings with the help of Community Contact Center’s 24-Hour Live Answering Service.

Many small businesses have customers that expand the globe and nearly all small businesses have customers who want to be serviced outside ‘core business hours’. Answering the phone and providing customer service can be a major cost and time expenditure for a small business. Servicing and satisfying customers is a priority and necessity for success while quickly becoming a top time consuming aspect that takes you away from your core business.

Live, personal response to customer’s inquiries is a competitive edge for small businesses. It ensures you never miss a call and a potential client, while providing a professional level customer contact and support that most small businesses can’t afford. Small businesses can be more on par with big businesses in terms of professional level sales and support services.

Community Contact Center was established by a group of entrepreneurs who want to support and encourage the small business community. CCC is a non-profit community customer service company that focuses on supporting individual and small businesses have access to professional Live Customer Service around the clock and around the globe at a price they can afford. In a global economy and growing alternative multi channel service expectation, small businesses need to come together as a community and support one another. Community Contact Center was formed to bring that level of support to the world of small business owners. CCC is a network of customer sales and service support, that provides a multi channel professional customer service to small businesses at not-for-profit affordable rates.

You don’t need the expense of hiring, training, and firing an employee that may or may not stay busy, that may or may not work out, that may or may not meet your needs. You can hire 24-Hour Live Customer Sales and Support services that you turn on or off as you need it. You control when CCC assists your business. Forward your calls and emails as you need us; during a break, event or meeting, call overflow, before or after hours, nights, weekends and holidays. We are there for you 24 hours a day 365 days a year. You control when you need the additional assistance and we are always ready to help and assist you, professionally, friendly and efficiently. Only pay for the minutes you use.

Are you looking for a community that supports small businesses customer service needs? Apply to Community Contact Center today

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Do you need email support?

CCC offers Email Management Services . Your emails, categorized, streamlined, responded to or directed for appropriate response so you spend more time with your business and less time being overwhelmed by mass emails in your inbox.