e-Commerce

Purchasing almost anything online is quickly becoming normal. As internet commerce is providing a new platform for businesses to sell their products, consumers are responding by purchasing more and more products online. While the number of online purchasing exchanges continues to grow, there is still a high number of consumers who prefer to talk with the company they are ordering from and have a live, personal conversation with the company they are doing business with. Whether they prefer the friendly customer interaction and the comfort of having their product questions answered personally or the peace of mind of protecting their personal banking information, eCommerce businesses see increased sales when they can provide live over the phone order processing.

Friendly, knowledgeable, order fulfillment that can close the sale.

Are you looking for a community that supports small businesses’ customer service needs? Apply to Community Contact Center today!

CCC offers Live Chat support. Professional, personalized, friendly live chat support to provide real time customer support and service to your online customers.