In the lines of customer service and meeting customer expectations, Live Chat is quickly becoming the number one alternative method of customer service consumers are growing to expect. As consumers transition from voice interaction, customers are quickly coming to expect live, real-time access and response to their inquiries via Live Chat.
Live Chat is extremely useful in making the sale, answering questions, communicating directly with your consumer, and providing customer service. Providing chat services is a competitive edge to your business as most small business cannot afford to offer, staff and support Live Chat services.
Community Contact Center offers professional Live Chat service at an affordable rate. You can have a professional customer service representative available 24/7 to respond live to any chat inquiry from your customers. You pay by the minute of service and you only pay for the minutes you use.