Live Chat

In the lines of customer service and meeting customer expectations, Live Chat is quickly becoming the number one alternative method of customer service consumers are growing to expect. As consumers transition from voice interaction, customers are quickly coming to expect live, real-time access and response to their inquiries via Live Chat.

Live Chat is extremely useful in making the sale, answering questions, communicating directly with your consumer, and providing customer service. Providing chat services is a competitive edge to your business as most small business cannot afford to offer, staff and support Live Chat services.

Community Contact Center offers professional Live Chat service at an affordable rate. You can have a professional customer service representative available 24/7 to respond live to any chat inquiry from your customers. You pay by the minute of service and you only pay for the minutes you use.

Live Chat is popular in servicing many customer service inquires such as:

  • Product questions
  • Completing a purchase
  • Company policies and procedures
  • Returns and exchanges
  • Website troubleshooting
  • Frequently Asked Questions

Are you looking for a community that supports small businesses customer service needs? Apply to Community Contact Center today

Click to join the Community!

Do you need email support?

CCC offers Email Management Services. Your emails, categorized, streamlined, responded to or directed for appropriate response so you spend more time with your business and less time being overwhelmed by mass emails in your inbox.