It’s a fact that most customers today read reviews before making a purchase and nearly all are influenced by what they read. A single negative review can cost you lost sales. Improve your positive reviews and reduce negative reviews by providing professional customer service – delivered at an unbeatably low cost by your not-for-profit Community Contact Center.
Live web chat on your website is a powerful sales, marketing and customer service tool but how often is it “offline, leave a message”? If you have “down hours” let us attend to them for you at the lowest cost in the industry. If you don’t have website chat enabled, let us do it for you and have you up with 24 hour attention and conversion for your website visitors. Like all our services, no time spend by our agents means no charge for you.
Our not-for-profit model along with sponsors and donors allows Community Contact Center to deliver services to our community participants at less than the cost of providing them. Our centers are run be seasoned customer service and contact center industry veterans with decades of experience. Not-for-profit doesn’t mean low quality.
We hire only experienced agents who are at the top end of their profession. Your customers are safe with Community Contact Center – our talented people won’t disappoint.
Give you customers 24 hour, 7 day always-on access to your business and watch your sales and customer service ratings rise!
Our cloud based technology allows you to listen to any or all call recordings or your clients with our agents. For chat and email, you have access to full text histories with dates and times. You have full visibility!
Access to a professionally managed customer service and sales support facility 24 x 7 gives your small business a “big business” look. Let us help your business grow and become more profitable.