A full appointment book means business. Online appointment schedulers has changed the industry of appointment services. It is easier now than ever before to make your availability known to your customers and to empower your customers to schedule their own appointments. Yet, consumer after consumer will tell you that while they love the visibility of seeing the schedule availability to book an appointment online, many consumers still prefer to personally speak with the business they are scheduling with. Whether is to actually confirm their appointment got booked, to ensure the service provider is actually going to be there or that the service provider is going to be there or that they do not trust to make payment online and prefer giving personal banking information directly to the business. There are many reasons why consumers like to view the available schedule online but book the appointment with a live person.